Passcode Citrix Workspace

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We recommend using the desktop application Citrix Workspace to access engineering software remotely.

Passcode Citrix Workspace

Citrix Workspace Download

Add-PSSnapin Citrix.DeliveryServices.Framework.Commands. Set-DSTraceLevel -All -TraceLevel Off. Because large amount of data can be potentially generated, tracing can significantly impact the performance of Receiver StoreFront. Citrix recommends disabling tracing when this option is not required for troubleshooting. Reset your Citrix Account. Jan 21, 2021 To use domain pass-through authentication via Receiver for Web sites using Chrome or similar browsers, Citrix Receiver for Windows or Citrix Workspace app for Windows must be installed with the WebHelper component. Logging In With the Citrix Receiver Client. Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client. Password with Automatic Push. If Receiver only prompts for a password, like so.

Please use your engineering X: Drive to save all work

Passcode
  1. Download and Install the Citrix Workspace that is compatible with you Operating System (Mac or Windows)
  2. When Prompted to ‘Add Account’, add https://engbucitrix.cloud.com/(PLEASE NOTE, From off campus, you will need to be connected to the BU VPN)
  3. Enter your BU credentials as: adusername and your Kerberos password
  4. Go to Apps then All Apps to view all available engineering software.

If the Citrix Workspace install fails, user can launch Citrix Applications via the web. This method is known to be slower than the Workspace tool.

  1. In any web browser, browse to https://engbucitrix.cloud.com/
  2. If Citrix Workspace is not detected following the steps below. If Citrix Workspace is detected, skip to step 3.
  • Select: Switch to user name and password (Listed Below LOG ON)

3. Log on using your BU Username and Password

4. Select which application to launch. This will launch in Citrix Receiver.

  • Once logged into the lab machine using your BUusername and Kerberos Password locate Citrix Workspace n the ‘Start Menu’:
  • Log on using your BU Username and Password
  1. Open Citrix Workspace and click on your name in the top right of the screen. Select Accounts from the drop down menu
  2. Select the old Server/Account and click Remove
  3. Click Add to add a new server
  4. Follow the instructions from Step 2 of Citrix Workspace to add the correct server
downloadWhy can't I download this file?Passcode Citrix Workspace Login

Applicable Products

Passcode Citrix WorkspacePasscode Citrix Workspace
  • XenApp
  • Receiver for Windows

Information

This article outlines workarounds and resolutions to specific Citrix pass-through authentication issues.

Common Pass-Through Authentication Issues and Inquiries

Refer to the following links for information on common pass-through authentication issues and inquiries:

  • Citrix Docs - Enabling Pass-Through Authentication

  • CTX133855 -How to Configure Desktop Pass-Through with Storefront and Receiver

  • CTX122676 – How to Install the Web Plug-in and the Pass-Through Authentication Component for Use with ICA Files or Web Interface

  • CTX129762 – Single Sign On (Pass-through Authentication) Fails Intermittently

  • CTX123577 – Overview of Pass-Through (SSON) Authentication - Smart Card

  • CTX128907 – Users are Unable to Re-Authenticate to a Web Interface 5.4 Site

  • CTX124871 – 12.0 Online Web Plug-in Using Single Sign On - SSON Fails with Web Interface

  • CTX134280 – How to Deploy Citrix Receiver for Pass-Through Authentication Using Active Directory Group Policy

Specific Pass-Through Authentication Issues

Refer to the following links for information on specific pass-through authentication issues:

Citrix

  • CTX114276 – The Presentation Server Client 10.100 Installation Does Not Prompt for a Restart if Secure Sign-on is Enabled

Passcode Citrix Workspace Free

  • CTX113004 – How to Configure Single Sign-on for Web Interface Using Version 10, 11, and 12x Plug-ins

  • CTX118628 – Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager

  • CTX135588 – How To Troubleshoot Pass-Through Authentication to Web Interface

Ensure that the issue is not specific to client version. Attempt to upgrade or downgrade the client.

Pass-Through Authentication Does Not Work When Using Any Version of the Win32 Clients Embedded in an HTML File

When creating an HTML file using either the Published Application Manager in MetaFrame 1.8 or Citrix Management Console in MetaFrame XP to embed an ICA connection, the local credentials cannot be passed from Single Sign-On to the session inside the web browser.

This is by design. The wfica32.exe file first verifies for two true conditions before launching a connection with the .ica file. The wfcrun32.exe is present in the ICA client directory and if it is being called from a web browser, the wfica32.exe launches the connection directly. Otherwise, wfcrun32.exe is launched and passes the parameters to establish the session. To use Single Sign-On, the wfcrun32.exe must be executable to launch the connection.

Other methods of using a web browser and Single Sign-On are available by using NFuse 1.7 or later and the desktop credential pass-through feature.

To reproduce the issue:

  1. Using Published Application Manager or Citrix Management Console, create an HTML file and choose the embedded method.

  2. Add the settings to the ICA file to enable Single Sign-On from an ICA file. See How to Enable Pass-Through Authentication Within an ICA File.

  3. Open the HTML page either locally or from a web server. The Winlogon dialog box appears.

  4. Open the ICA file; the credentials are automatically passed through.

How to Enable Pass-Through Authentication Within an ICA File

If Presentation Server Client version 10.x or later is used, do NOT complete the following procedure. See CTX113004 – How to Configure Single Sign-on for Web Interface Using Version 10, 11, and 12x Plug-ins.
To enable pass-through authentication within an ICA file, complete the following procedure:

Note:The following steps assumes that the user-specific profiles are being used on the client workstations and running Windows 9x/ME/2000/XP operating systems.

  1. In the Appsrv.ini file of the user profile, add the following lines at the end of the [wfclient] section:
    SSOnUserSetting=On
    EnableSSOnThruICAFile=On

  2. To use the .ica file, add the following line in the Application section (this is the section where all the settings like resolution or encryption are stored):
    UseLocalUserAndPassword=On
    Note:This change has to be made individually to the Appsrv.ini file for each user. Users must have the full Program Neighborhood Client installed and have Use Local Username and Password selected for logon in the ICA Settings menu.

Example:

Pass-through authentication fails when store has a farm name similar to the DNS A records in DNS

The store has a farm name similar to the DNS A records in DNS and this name pointed to a public IP address. To resolve this issue change the farm name.

Additional Resources

Reset Citrix Workspace Password

Refer to the Citrix Knowledge Center Highlights: App Virtualization & VDI (July Edition) for more information.